Privacy and Cookie Policy
Introduction
Welcome to DealCatalyst’s privacy policy.
Last Updated 12th December 2024.
DealCatalyst Inc is an international events and publishing company headquartered at 228 Park Ave S, STE 45875, New York, NY 10003. The company is incorporated in Delaware under file number 7971047. DealCatalyst are registered as a Data Controller, with the Information Commissioner’s Office (ICO), the UK's independent regulator for data protection and information rights, under registration number ZB814214
We are committed to protecting and respecting your privacy. This privacy policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect that information, and your legal rights in relation to your information. We are committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of our business. Please read this policy carefully as it explains our views and practices regarding your personal information and how it is handled. By accessing or browsing our websites, attending our events in person or virtually, you confirm that you have read, understood and agree to this privacy policy in its entirety.
Our websites and services are primarily intended for other businesses rather than consumers. This website is not intended for children and we do not knowingly collect data relating to children.
We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Data Protection Officer at DealCatalyst Europe Ltd, 66 Prescot St, E1 8nn, , London United Kingdom or email privacy@dealcatalyst.io.
Information we may hold about you
This policy covers all personal information collected and used by DealCatalyst. In this policy, "personal information" means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, date of birth, gender, postal address, email address, computer IP address, phone number, credit card number, login information and technical information from the devices you use to receive our services, together with information from or about you which is uploaded to any virtual event platform, or generated on it or recorded through it – for example recordings of speeches or presentations, chat content, questions, poll results and audio-visual content incorporating your likeness, image or opinions.
Information we may collect about you
· When you access and browse our websites (including when you register for an event onsite or virtually or fill in forms on our websites) and when you correspond with us by phone or email or other electronic means, you may give us information about yourself. The information you give us may include your name, payment processing information, postal address, email address, IP address, landline and/or mobile telephone number, delivery details, dietary and access requirements and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.
· When you interact with any virtual event platform, you may give us or create content about you – for example speeches or presentations, chat content, questions, poll results and audio-visual content incorporating your likeness, image or opinions.
· When you visit our website(s) (including any virtual event platform), we may also use cookies and other technologies to automatically collect the following technical information including:
· the Internet Protocol (IP) address used to connect your computer to the internet,
· your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform
· information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our websites
· products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.
Information we may receive and collect from other sources:
We may receive information about you from other websites operated by DealCatalyst or from the other services that we provide. We also work closely with third parties such as payment processors and app providers and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media e.g. your name, job title and industry.
We may also receive information about you from your employer when
(i) they complete registration forms for delegate, sponsorship, media partner or exhibitor activities at our events; or
(ii) they provide us with your details as points of contact for administration, billing or relationship management purposes.
Cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive to assign an identification code to your computer.
Our websites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the websites and also allows us to improve our websites.
We use the following cookies:
· Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
· Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
We may also use cookies to collect aggregated user information that DealCatalyst utilizes to improve the general operation of our sites and services. You may set your computer’s browser preferences to remove and disable cookies. However, please note that some features of our website or services may not be accessible or operate properly if you disable your cookies.
How we use your personal information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances, subject to the applicable laws and regulation in your jurisdiction:
· Where we need to perform the contract we are about to enter into or have entered into with you.
· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
· Where we need to comply with a legal obligation.
Purposes for which we will use your personal information
· To provide you with goods and services
We will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us
· To ensure your requirements are met at events
We may use your personal information to better understand your requirements and preferences, so that we can provide you with a tailored experience.
· To complete bookings you make through our website
We will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website.
· To process your payments and protect against fraudulent transactions
We may need to process your personal information in order to keep your payments safe and secure and protect against fraudulent transactions.
· To contact you for research purposes or to tell you about our special offers or other goods and services
We may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. Please note that we may also share your personal information with other entities in the DealCatalyst group for this purpose. We will notify you before processing your information in this way.
· To diagnose problems with our server or administer our websites including rectification of virtual events
We may need to use personal information, such as your IP address, to diagnose server problems or administer our websites or rectify technical issues with our virtual events.
· To analyse user traffic to measure use of our websites and to improve the content of our websites and our services including monitoring attendance at virtual events
We may sometimes use your personal information (e.g. your IP address) to measure use of our websites and assess the effectiveness of our site pages, including advertising on our sites. We may also use this personal information to improve the content of our websites and services.
· To comply with legal requirements and exercise or defend legal claims
We may sometimes need to process personal information to comply with legal requirements to which we are subject (for example, in relation to Health and Safety and Trade Sanctions).
· To assess how people move through our events where you have activated one of the apps available at an event
We will need to use your personal information (such as information about your location) to understand how people have moved through an event that we host.
· Where you consent to having your badge scanned at an event by us or a third party, contact you for research purposes or to tell you about special offers or other goods and services
We may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. Please note that we may also share your personal information with third parties for this purpose. When you do sign up to an event (including virtual), we will actively list by name any third parties who may be sent your data in connection with the event or for marketing purposes and afford you the opportunity to withdraw consent.
By allowing your badge to be scanned at an event you are consenting to your information being processed in this way. If you do not wish for you information to be processed, please do not scan your badge.
· To administer our relationship with your employer where they have booked services in respect of an event.
We may be given your details as points of contact for your employer to administer our relationship with that business (for example for administration, billing or relationship management purposes).
· Where applicable, to provide you with virtual event functionality and content and to make recordings, user generated content and chat functionality within apps of your contributions (for example speeches or presentations, chat content, questions, poll results and audio-visual content incorporating your likeness, image or opinions)
We may use this information (which may be embedded or incorporated in event content) to enable you to participate and take the benefit of the services, content and functionality made available at the event. This content may be retained and reused by us for later business purposes (for example for reuse at subsequent events or to allow webinar access at a later stage).
· To carry out news and insights publishing activities.
We may need to process your personal information (e.g. your name, image, etc.) in order to provide news, features, video, podcasts, event recordings, webinars and other content on our websites.
· To enable you to create or register an account on our website.
We may need to process your personal information (e.g. your name, email, phone number, postal address, etc.) in order to enable you to create or register an account with our websites.
We will notify you before processing your information in this way.
· To provide public forums, bulletin boards, chat rooms and other user generated content facilities.
We may need to process your personal information (e.g. your name, username, email, etc.) in order to enable you to post comments or other user generated content on our websites. Anything that you share will become public information.
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We do not intend to market to non-corporate subscribers and ask that you provide your corporate subscriber information when submitting your information to us. As above, we refer to a corporate subscriber as an individual within an organisation that possesses a corporate e-mail address and/or contact telephone number.
Opting out
If you are receiving any marketing messages from us, you can ask us to stop sending you marketing messages or ask us to stop sharing your personal data with any third parties for marketing purposes at any time by emailing us at privacy@dealcatalyst.io. or by following the opt-out links on any marketing message sent to you. We will process your request as promptly as practical, however you may receive communications for a transitional period whilst we update your records.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
If you are receiving marketing messages from any third party in respect of whom we have shared your personal data, that third party will be the controller in respect of your personal data and you will need to contact that third party in order to unsubscribe to their marketing messages.
Transferring your personal information
We may share your personal information with selected third parties in connection with the event for direct marketing purposes, in order to enable you to access the services, provide you with customer support and conduct the other activities described in this privacy policy. We may also share recordings of the events and user generated content including your public contributions.
We may also share event delegate details (e.g. name, company name, company type, email address) to event sponsors who may contact you for their own purposes.
We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure (including for the operation of any virtual event and the functionality within it), subscription and discount management, payment processing, and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.
We may also disclose your personal information to other third parties:
· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
· If DealCatalyst or substantially all of its assets are acquired by a third party, in which case personal data about its customers will be one of the transferred assets;
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of DealCatalyst.
· If you use one of our virtual products, e.g. Websites, Directory Sites, Webinars etc., or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party e.g. visit a stand at an online exhibition, have your badge scanned or click on an asset branded and provided by a third party. In some instances, for example, a products listing site, you may reach out directly to a supplier or exhibitor who may contact you in return. In other instances, our virtual products are sponsored and, in such cases the data you provided to us will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored. If you wish to change your contact preferences with an individual exhibitor/sponsor, please follow their own unsubscribe request details. Unsubscribing with one of our products will stop that product from contacting you in the future, but not the individual third parties whom you have interacted with independently.
Where we store your personal information
The information that we collect from you may be transferred to, and stored at a destination outside the UK or EEA. It may also be processed by staff operating outside the UK or EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of services to you or the processing of your payment details. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into UK/EU standard contractual clauses (or equivalent measures) with the party outside the UK or EEA receiving the data.
Retention of your personal information
We store your data for no longer than necessary in relation to the purpose under which such data was collected. This is determined on a case-by-case basis and depends on things such as the nature of the data provided, why it was collected, the legal basis we rely upon to process the data, and our relevant legal or operation retention requirements. For example, if you request to delete your account, we still have to retain some information for fraud prevention, regulatory and financial auditing purposes.
Security of your personal information
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.
Certain areas of our websites may be password protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.
Payments made via our websites are processed in a secure environment using software provided by third party providers.
Third party websites and apps
Our websites may contain links to and from third party websites and we may provide you with details of apps provided by third parties. Please note that if you follow a link to any of these websites or download an app, these websites and apps will have their own terms of use and privacy policies and that we do not accept any responsibility of liability for these policies. Please check these policies before you submit any personal data to these websites or apps.
Your rights
Under data protection law, you have the following rights with respect to the personal information that we hold about you:
You are not required to pay any charge for exercising your rights. We have one month to respond to you, and you may be asked for ID to confirm your identity.
To exercise any of the following rights, please use the contact details detailed at the bottom of this policy:
Right of access - you have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this here
Right of rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this here
Right to erasure - in certain circumstances you can ask for the data we hold about you to be erased from our records. You can read more about this here
Right to restriction of processing - where certain conditions apply you have a right to restrict the processing of your personal data. You can read more about this here
Right to data portability - you have the right to have the data we hold about you transferred to another organisation. You can read more about this here
Right to object - you have the right to object to certain types of processing such as direct marketing. You can read more about this here
Rights related to automated decision-making including profiling - you have the right to not to be subject to a decision based solely on automated processing, including profiling. You can read more about this here
Making a complaint
You have the right to lodge a complaint directly with the Supervisory Authority who, in the UK, is the Information Commissioner's Office (ICO). Their contact details are:
The Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
https://ico.org.uk/make-a-complaint/
Tel: 0303 123 1113
Contacting us
If you have any questions about this privacy policy or if you wish to exercise your rights under applicable data protection law, you can email privacy@dealcatalyst.io or write to us at:
The Data Protection Officer
DealCatalyst Europe Ltd
London
66 Prescot St
E1 8nn
United Kingdom
Changes to our privacy policy
We reserve the right to amend this privacy policy at our sole discretion, without prior notice to you. We will notify you of any such changes (including when they will take effect). Your continued use of our services or our websites or attendance at an event following the posting of changes to these terms means that you consent to those changes. This privacy policy was last updated on 12th December 2024.